Refunds & Exchange

Big Woods Goods 350 Ronnell Road Canton, GA - ph: 678-880-0493 - ph: 678-880-0453 - Fax 678-880-1099

Bigwoodsgoods Warranties. Big Woods Goods is not authorized warranty repair shop. We make no express or implied warranty whatsoever with respect to any merchandise, including but not limited to the implied warranties. The only warranties provided are provided by the manufacturers and are as contained in each manufacturer’s package. Please consult the documentation that came with your purchase for details. We will, however, work with you in a reasonable and responsible manner to resolve any problems you may encounter. If a firearm has to be returned to the manufacturer and is under warranty we can help in that process. There may be shipping fee involved and they will be passed on to the owner of the merchandise.

New Gun Purchases, All new firearms are sold as is and are shipped directly from our distributors or the manufacturer. The only warranties provided are provided by the manufacturers and are as contained in each manufacturer’s package. Please consult the documentation that came with your purchase for details. If a new gun is returned for a refund (see return policies below) that gun is now listed as a used gun in our inventory and will be sold as such.

Used Gun Purchases, All used firearms are inspected by our staff to insure its safe and dependable functionality. However all used merchandise is sold as is where is, and no warranties or fitness for a particular purpose or merchantability are made with respect to used firearms by Big Woods Goods. However we will do our best to satisfy our “quality guarantee”. If your gun does not work, bring it in and we will have our gunsmith take a look at it. If the gun cannot be repaired, we will allow credit (see return policies below) towards the purchase of another firearm. No returns after 15 days for any reason. Purchasers of used firearms are urged to contact the manufacturers for a firearms owner’s manual for such firearm.

Consignment Gun Purchases, All consigned firearms are inspected by our staff to insure its safe and dependable functionality. However all used merchandise is sold as is where is, and no warranties or fitness for a particular purpose or merchantability are made with respect to used firearms by Big Woods Goods. All consignment gun purchases are final.

Return Policy, We want you to be happy with your purchase. If you desire to return an item, just contact us by phone or in person, with the product information, date of purchase and the reason for the return. Please keep all packing material and documentation in the event your purchase has to be returned. No returns after 15 days for any reason. Any return must accompany a receipt, and all refunds must be approved by management.
New Guns: Within 15 days of the original date of purchase a new gun can be returned if in original condition. There will be a 30% restocking fee. This restocking fee is applied because that gun will then be sold as a used gun.
Used Guns: Within 15 days of the original date of purchase a used gun can be returned. There will be a 20% restocking fee.

Consignment Guns: All sales are final!
Ammo: All sales are final!
Optic & Electronics: All sales are final!

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